The team at Hillbark Hotel & Spa are celebrating their
highest accolade to date in being named the first five-star
rated hotel in the Liverpool City Region.
Operated by Contessa Hotels, the lavish Grade II listed Hillbark Hotel has been awarded five stars following an inspection by the AA Tourism authority; one of the governing boards for hotel star ratings.
Amplifying this impressive accolade, the boutique manor is also the smallest hotel to be awarded five stars in the UK- positioning the brand side-by-side international names in luxury accommodation.
Claire Jones, General Manager of the Contessa Hotels commented:"This is a remarkable achievement for Contessa and fantastic news for the tourism offering across Wirral and the wider Liverpool City Region.
"Attaining this outstanding rating, especially for an independent hotel of our size, is an incredible accomplishment and differentiates us from other high calibre hotels in the region".
Opened in 2002 Contessa Hotels, the hotel is set in 250 acres of beautiful Wirral parkland, overlooking the scenic Dee estuary. The grand estate boasts 18 individually designed bedrooms and suites, a choice of three restaurants including fine dining at Stewart Warner at Hillbark from award-winning executive chef Stewart Warner and a luxurious spa.
"It is testament to the skill and hard work of our entire team that we have been recognised for the consistent high quality our guests expect," continued Claire Jones. "We pride ourselves on the facilities and service offered at Hillbark, all of which are designed with our guests in mind, ensuring their stay with us is as pleasurable and memorable as possible."
The Contessa Hotels Group can also count Port Sunlight-based Leverhulme Hotel & Spa within its rich portfolio. The former village Cottage Hospital was transformed into sumptuous accommodations by the group and has recently been awarded the highest four-star hotel rating in the Liverpool City Region.
The AA's five-star criteria are based on the exceptional services and facilities that are provided for guests, including the hospitality of the staff, food quality and cleanliness. The Contessa team underwent a rigorous quality assessment where every aspect of the hotel came under scrutiny, including the staff and management.
Chris Meaden, Wirral Cabinet Member for Culture, Tourism and Leisure comments;
"Huge congratulations to Craig, Lisa and all the team at Hillbark Hotel in Royden Park for achieving the city region's first five star hotel grading. This is brilliant news for Wirral's tourism offer and growing economy. I know this has taken an enormous amount of hard work, commitment and investment to achieve, particularly in the current economic climate, however their dedication to excellence has now paid off.
"Findings from the Wirral visitor research study undertaken last year highlights tourism is worth over £265 million to Wirral's economy and has grown by a substantial 15% over the past 5 years. It also concludes that countryside, quality food and culture are key considerations when visitors are planning short breaks. All of which Hillbark has in abundance of course. May I also congratulate them on being shortlisted for the city region tourism awards later this week and I wish them, and indeed all the other Wirral tourism business nominees, every success."