Based in Birkenhead, they are purposely not a massive 5000 seat call centre. The Contact Company is about adding value to their clients' customer service operations and using their experience to improve the customer's experience.
In their five years in existence they have grown from a 15 seat call centre to employing several hundred staff with further expansion plans for an additional 500 employees over the next two years. Having recently purchased and moved into the new Grade A Queensgate Office building at the mouth of the Birkenhead Tunnel the company has clients including Superdrug, The Jewellery Channel, Carillion, Liverpool FC, The Great Little Trading Company, and Lighter Life.
CEO of The Contact Company, Asif Hamid:
"The Contact Company has come a long way in a relatively short space of time and our new offices and considerable investment in jobs is a statement of our intent to continue growing by employing excellent people and providing the quality of service to our clients that we've become known for in the industry."